Dailies

Refund Policy

Draft, 15 September 2026

Draft pending review. The description of how Dailies works is accurate, but the entity details and jurisdiction still have to be completed and the wording checked before this page is relied on.

Nothing is for sale yet

Paid plans and paid marketplace listings are not open. Everything on Dailies is currently free, so there is nothing to refund today. This page describes what will apply when paid features open, and it is published now so the terms are visible before anyone is asked to pay rather than after.

Subscriptions

A subscription is billed in advance, monthly or yearly. You can cancel at any time and you keep the paid features until the end of the period you have already paid for. Cancelling does not delete your work.

If you cancel within 14 days of a first purchase and have not made substantial use of the paid features, write to us and we will refund it in full.

Marketplace purchases

Buying a listing copies that Project into your workspace immediately, so it is delivered at once and is not returnable in the ordinary way. We will refund a purchase where:

the copy never arrived, or arrived broken and the seller cannot fix it;
the listing materially misrepresented what it contained; or
the purchase was not made by you.

Ask within 14 days of the purchase. A refunded purchase is reversed in full, and the copy is removed from your workspace.

How to ask

Write to [TO BE COMPLETED: contact email] from the address on your account, with what you bought and what went wrong. We answer refund requests within [TO BE COMPLETED: response time], and refunds are returned to the original payment method.

Your statutory rights

Nothing here reduces any right you have under the consumer law where you live. Where that law gives you more than this page does, it applies.